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What our Clients have to Say
Professional IT services
We have been a client of Bim Solutions for two years, and their partnership has been invaluable. They’ve been available for weekend and after-hours, emergencies and are readily available. They have also worked with our software vendors and have adapted our systems to handle a variety of specialized applications. Whether we have people working at our home office, a job site, or somewhere else remotely, Bim Solutions has been able to keep them connected and on our network. They recently moved us to Bim cloud, with almost no downtime during business hours, and virtually no burden on our employees as a result of the upgrade.
No Down Time
Since switching to the Bim solution cloud, our computers run efficiently with no downtime. Bim solutions are proactive with monitoring our systems and fix issues before we even knew they existed. Bim Solutions is extremely helpful, regardless of the issue. They not only help us with computer issues but go the extra mile to assist with software questions, phone issues, after-hours questions, education workshop presentations, etc. You will not regret the decision to use Bim Solutions services. We made the decision 2 years ago and have never regretted the decision!
Talk To A Live Person, Quick Response
We are not big enough to have a full-time IT employee, but we are too big not to have an IT support department. We receive real-time, intelligent, knowledgeable, and full-time IT support without having to pay the full-time expense of an in-house employee. Bim Solutions provides quick response, follow-through, and the ability to talk to a live person.
Since switching to the Bim solution cloud, our computers run efficiently with no downtime. Bim solutions are proactive with monitoring our systems and fix issues before we even knew they existed. Bim Solutions is extremely helpful, regardless of the issue. They not only help us with computer issues but go the extra mile to assist with software questions, phone issues, aBim Solutions is employed at Roche since 2018. Until now Bim Solutions was responsible for user support for users in Serbia as well as users in Balkan countries, Incident and request management as well as IMACD, implementation, and rollout of new global applications like Google Hangouts, IT User Self Service Portal ( on the usage of thanks to Bim Solutions we are the first in our region) handling local servers and applications.
Bim Solutions fulfilled tasks responsibilities with little supervision. The project required interactions with the user community, as well as the ability to liaise between different departments.
I’m happy to act as a reference for Bim Solutions and speak about their customer service skills, technical knowledge, and professionalism.